Returns
Thank you for choosing to shop with us, we hope you enjoy your new product/s but its ok to change your mind.
Our returns policy means you have 14 days from purchase of the product to notify us why you would like to return an item/items and a further 14 days to return the product back to us for a refund.
Please contact sales@marleystoybox.co.uk to notify us of a return and if your item arrives damaged or faulty please include images.
RETURNS ADDRESS:
Marley’s Toy Box
14 Beechfield Drive
Bangor
County Down
BT19 7ZW
You are responsible for the cost of returning your unwanted items (unless your item(s) arrive damaged or incorrect)
We will NOT be held responsible for any lost parcels and recommend any items returned are done so via a tracked or recorded service.
All items must be returned unused and in their original packaging.
For damaged or faulty items we will refund the full cost of the item/s and its postage costs.
Refunds will be processed once received and will appear in your bank account within 3-7 days via original payment method.